GraphicTracer - Support

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How to solve some installation issues.


1. Incorrect serial number.

When you get the message "Incorrect serial number"


2. Nothing happens when I start Graphic Tracer

(Mac OS X)

 

3. Graphic Tracer can't be opened.

(Mac OS X)
Getting the messages "Graphic Tracer" can't be opened because it is from an unidentified developer.


4. Graphic Tracer crashes upon start

(Windows)
When Graphic Tracer crashes during creation of the database for installed fonts.


5. Graphic Tracer and Mac OS X 10.12 (Sierra)

(Mac OS X)
Graphic Tracer does not currently run under OS X 10.12 Sierra. We are working on making an upgrade for this OS X version as soon as possible.