How to solve some installation issues.
Graphic Tracer crashes upon start (Windows) |
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This can happen when Graphic Tracer is building a database from your installed fonts. If this happens, you most likely have a very complex font or one with illegal values. To fix this problem we need you to send in a report to us.
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First of all make sure that you have downloaded and installed tha latest verion from your account at www.graphicpowers.com. 1. Restart the program while holding the CTRL-key pressed. Keep the key pressed until the first dialog box appears. 2. Click OK to create the database for installed fonts. |
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3. When the program crashes click "Close the program". | |
4. Locate the log.txt file and mail it to develop@graphicpowers.com. It is located in the Data folder inside the program folder. (usually C:\Program Files (x86)\Graphic Tracer\Data) We will then contact you when we have a solution for the problem. |
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